Reference

Open Your Account With Clear Data Terms

Your account details, DANA, OVO, GoPay, QRIS wallet records, device checks, and live chat messages are covered by this Privacy Policy before you open an account with azkototo.

DANA data scopeOVO wallet recordsGoPay account matchingQRIS transaction logs09:00-23:00 WIB support
azkototo Open Your Account With Clear Data Terms
CONTACT PATHS

Check Your Privacy Contact Paths

Fast privacy help matters when your phone number changes, a wallet record looks wrong, or you want a copy of account data.

Live chat privacy help Use live chat between 09:00 and 23:00 WIB for urgent privacy questions, such as a changed phone number, a missing QRIS reference, or an account login you do not recognise.
Email privacy desk Send privacy requests to [email protected] with your account name, registered phone number, and the data issue. We may ask for an extra check before sharing or changing records.
Secure account message After login, open Account > Help > Privacy Request to contact us from inside your account. This path links your request to the account without posting private details in chat.
PRIVACY CONTROLS

Browse Your Data Controls

Specific controls make this policy practical, not just legal wording. We show you where data is created, how long we keep it, and how you can ask for a correction.

Registration data

When you open an account, we collect your username, phone number, password record, and verification status. You can ask us to correct basic account details after we confirm ownership through support.

Device checks

Logins create device and browser records such as time, IP range, and session status. Open Account > Security > Active Sessions to check active access and ask us to close an unfamiliar session.

Payment records

DANA, OVO, GoPay, and QRIS records are kept with reference codes, timing, and account matching results. We use them for wallet support, dispute checks, and fraud prevention tied to your account.

Game activity data

Activity in Baccarat, Super Bingo, Fishing God, Crash Games, and sportsbook markets may create session records. We use these records for account history, technical fixes, and dispute handling.

Cookie use

Cookies help keep you signed in, remember language choices, and detect repeated failed logins. You can clear cookies in your browser, but some account safety checks may run again afterward.

Retention requests

We keep data only as long as needed for account service, security, payment records, disputes, and legal duties. You may ask what we hold and whether a record can be corrected or removed.

Start With Privacy Questions

These answers focus on the privacy choices you may check before opening an account or while using the wallet and lobby. They explain what we collect, how we use account and payment data, how to reach us, and what to expect when you ask for access, correction, or removal of records.

We collect the details needed to create and protect your account, including username, phone number, password record, login time, device data, and verification status. We may also keep wallet references linked to DANA, OVO, GoPay, or QRIS.

We keep payment references so we can match wallet activity to your account, answer balance questions, and handle disputes. The record usually includes timing, reference code, status, and account matching result, not your full wallet credentials.

Yes. Contact us through live chat, [email protected], or Account > Help > Privacy Request. We will confirm account ownership first, then explain what data we can share and which records must stay restricted.

Start from Account > Profile > Verification or contact support if the field is locked. We may ask you to confirm your registered phone number, recent QRIS reference, or other account details before changing records.

Cookies may remember session status, language, and security signals when you browse slots, live casino tables, or sportsbook markets. We use them to keep account access consistent and to detect unusual login patterns.

We keep support chats for service history, privacy request handling, disputes, and safety checks. Retention depends on the request type and legal duties; you may ask whether a specific chat record can be removed.

Access and eligibility depend on local law and are available only where local law permits. If access is restricted, we may limit account functions while keeping required records for security, payment matching, and legal duties.